Privacy Policy

Last Updated: January 2, 2025

 

Welcome to boticsBay (“we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal data when you visit or make use of our website, https://www.boticsBay.com (“Site”), and any associated services (collectively, the “Services”). It also outlines the rights you have regarding your personal data under the General Data Protection Regulation (GDPR).

 

By accessing or using our Services, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described, please discontinue using our Services immediately.

 

1. Who We Are

boticsBay is a dedicated classifieds platform for all things robotics, enabling users to buy, sell, and discover robots, humanoids, and related parts. For the purposes of the GDPR, boticsBay acts as a Data Controller for personal data collected through its Services.

 

2. Data We Collect

We may collect and process different types of personal data. Account information can include your name, email address, username, and a hashed version of your password. You may also provide contact details and other profile information voluntarily. Listings information includes any details or images in your ads, such as product descriptions, pricing, and location. Technical data may include your IP address, browser type, operating system, referring URLs, device identifiers, and information gathered through cookies or similar technologies (see Section 14: Cookie Policy). We also collect communications that occur within our platform, including messages you send to us or other users. If you purchase premium features or pay for services, we may collect payment details through secure, third-party payment processors (we do not store full credit card information on our servers).

 

3. How We Use Your Data

We process personal data for several purposes, following lawful bases defined by the GDPR. To provide and maintain our Services, we create and manage your user account and facilitate listings, communication, and transactions between buyers and sellers. To improve and personalize your experience, we analyze how users interact with the Site and develop new features and enhancements. To communicate with you, we respond to inquiries and send service-related communications such as confirmation emails or security notifications. For marketing purposes, we may send promotional content if you have opted in, and you may withdraw consent at any time. Lastly, we ensure safety and compliance by detecting and preventing fraud or other unlawful activities, and by enforcing our Terms and legal obligations.

 

4. Disclosure of Your Data

We may share your personal data in various circumstances. Service providers, such as hosting companies, payment processors, and analytics tools, may process data under our instructions and confidentiality obligations. Other users may view certain information like your username or listing details if you publish them as part of normal marketplace functionality. We may share data for legal compliance if required by law or to protect the rights, property, or safety of boticsBay or others. In the event of a merger, acquisition, or sale of assets, your data could be transferred to the new entity, subject to similar confidentiality commitments.

 

5. International Data Transfers

We may transfer your personal data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent agreements, to maintain the security of your data in compliance with the GDPR.

 

6. Retention of Your Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Account information is stored until you delete your account or request its removal. Listings and transaction data are stored while your listings remain active or as required for legal, tax, or accounting reasons. Communications are stored as needed for customer service or legal obligations.

 

7. Your Rights Under the GDPR

As a data subject in the European Economic Area, you have rights regarding your personal data. You can request access to a copy of the personal data we hold about you, as well as corrections if it is inaccurate or incomplete. You may ask us to delete your personal data in certain circumstances, or restrict our processing of it. You also have the right to request a copy of your data in a structured, machine-readable format, known as data portability. You may object to our processing of your data when it is based on legitimate interests or used for direct marketing. If you provided consent for processing, you can withdraw it at any time.

 

To exercise these rights, please use the contact details in Section 12. We will respond within one month, unless the request is particularly complex, in which case we may extend the deadline by another two months. We will notify you if such an extension is necessary.

 

8. Data Security

We implement measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include secure server infrastructure, firewalls, encryption of sensitive data, and regular security assessments and staff training. However, no method of data transmission or storage can be guaranteed completely secure.

 

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by boticsBay. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before disclosing any personal data.

 

10. Children’s Privacy

boticsBay is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, contact us so we can remove it.

 

11. Changes to This Privacy Policy

We may revise or update this Policy from time to time to reflect changes in our practices or legal obligations. We will post any modifications on this page and update the “Last Updated” date accordingly. By continuing to use our Services after such changes are posted, you acknowledge and agree to the revised Policy.

 

12. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, please contact via Email: support@boticsBay.com

 

13. Additional Disclosures for Users in Certain Jurisdictions

If you reside outside the EEA, additional data protection laws may apply in your country. We strive to comply with all relevant privacy regulations where we operate.

 

14. Cookie Policy

Cookies are small text files placed on your device when you visit websites. They help websites recognize your device and store information about your preferences or past actions. We use cookies and similar technologies to remember your preferences, personalize content, analyze performance, and, if applicable, facilitate advertising. Types of cookies we may use include strictly necessary cookies that enable core site functionality, functionality cookies that remember settings, analytics or performance cookies that help us gather usage data, and advertising cookies that deliver relevant marketing content.

 

You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect how certain features of the Site function. Some third-party analytics or advertising partners may use their own cookies, and it is their responsibility to ensure lawful processing of personal data. We may update our Cookie Policy periodically to reflect new cookies or changes in technology or regulations.

 

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